THIS IS MY COMPUTER NERD PAGE :)

          

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I'd like to help out people with their computer problems so I'll put up some troubleshooting tips here for some common PC problems.
***Email me
If you have questions or want to know on how to fix something on your PC or how to use a feature, email me at honey@honeycruz.com and I'll try to help.
If you have questions about coding, I can prob help a little bit but not in depth coding.

MOST COMMON PROBLEMS:
1. If you are experiencing slowness on your PC..
2. Lost a file?
3. Error message "Device not found or unrecognized device name ..."
4. When entering passwords, it keeps saying either the username or password is incorrect.
5. To repair Windows 2000, XP,..
3/7- Don't forget to update your computer and your PDA's with the daylight savings time fix.

MOST COMMON PROBLEMS:

1. If you are experiencing slowness on your PC..
1. Might be that you have an old PC. You need at least 1.0 Ghz, nowadays with a new version of Windows and applications. To check, right click on your "My Computer" icon, click on Properties, it should say on the General tab on how much CPU speed you have.

2. Might need more memory. Nowadays, you will need more than 256 mb. To check, right click on your "My Computer" icon, click on Properties, it should say on the General tab on how much memory you have or call the tech support of the manufacturer of your PC.

3. Might have SPYWARE. Go to http://www.ewido.com to get a free scan of your computer for spyware and remove the infections.

4. Might have a virus. Before you buy a computer you need to make sure it comes with Virus Anti-Protection software (such as Mcafee, Norton...), if not purchase one and make sure you update it often for latest viruses.

5. Might be that you're still on DIAL-UP. You need to get DSL or Cable modem high speed internet.

6. Increase your virtual memory. Right click on your "My Computer" icon, click advanced tab, performance, settings, under virtual memory, increase to the max size, click set. If it's on the max size already, you would need to add additional memory. Check with the manufacturer if you can still increase your physical memory.
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2. Lost a file?
If you were on word, excel or powerpoint and your system crashed due to a power loss or some other issue, you can still recover your file. If the system is still bootable, Microsoft Word, Excel and Powerpoint has a recovery feature that when you forgot to save a file due to a crash, you can just open up MS Word again and the file will show up on the left side indicating that there was an unrecovered document. Click on the document to recover. If you still don't see it, files that were created and not saved will be saved in a temp file. Searh for *.tmp file and look for the last date and time you created the document/file. Also, found this article on msn.com http://tech.msn.com/howto/article.aspx?cp-documentid=5406866>1=10438 Hope this helps.
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3. Error message "Device not found or unrecognized device name ..."
Check if you have a floppy disk in your floppy drive. Remove the floppy disk and reboot

system. (Hold the power button to shutdown and power back on)

If the problem persists, your hard drive is most likely bad, pls. check with your

manufacturer.
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4. When entering passwords, it keeps saying either the username or password is incorrect.
Most people forget that they have their caps lock ON on their keyboard. If your password is

all lower case, you need the caps lock OFF. The password is case sensitive.

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5. To repair Windows 2000, XP,..
Make sure you have kept the Windows Operating CD that came with your computer. Place this in the CD rom drive, boot/run it on the CD by hitting any key when it asks you to. Blue screen will come up and will start the process. You will be asked to hit enter to install Windows, hit enter, this will find the previous version of Windows, if it finds it, you're in luck. Hit "R" for repair. This will take 30 mins or longer, depends on the speed of your PC. If it doesn't find it, then you will need to install the OS again from the CD. You can ask the manufacturer of your PC(Dell, Compaq) if they can help you slave (connect as a second hard drive on another computer) your hard drive to copy your data. Hope this helps. Good Luck!!
Copyright by Honey Cruz